Shipping Policy
Thank you for shopping with CozzyMart. This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Processing Time
- All orders are processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive an email confirmation once your order has been shipped.
2. Shipping Times
Delivery times vary depending on your location.
United States
- Standard Shipping: 5–10 business days
- Express Shipping (if available): 2–5 business days
International Shipping
- Standard International: 15–20 business days
- Delivery may take longer due to customs delays.
Note: Shipping times are estimates and may vary due to high demand, customs processing, weather conditions, or courier delays.
3. Shipping Rates
Shipping charges are calculated at checkout based on:
- Delivery location
- Shipping method selected
- Order weight or size
You will see the total cost before completing your purchase.
4. Order Tracking
Once your order ships, you will receive:
- A shipping confirmation email
- A tracking number (when applicable)
You can track your package through your courier's website.
5. Customs, Duties & Taxes
For international orders:
- Import taxes, customs duties, and fees may be applied by your country.
- These charges are not included in the order price or shipping fee.
- The customer is responsible for any additional charges imposed during or after delivery.
6. Incorrect Addresses
Please ensure your shipping address is correct at checkout.
CozzyMart is not responsible for orders shipped to incorrectly provided addresses.
If you entered an incorrect address, email us immediately at info@cozzymart.com.
7. Lost or Delayed Packages
We are not responsible for:
- Delays caused by the courier
- Packages delayed due to customs
- Packages marked as "Delivered" by the courier
If your tracking information shows no movement for 7+ days, contact us and we will assist you.
8. Damaged Packages
If your item arrives damaged:
- Contact us within 48 hours
- Include photos and your order number
We will coordinate a replacement or refund based on the situation.
9. Contact Us
For questions related to your order or shipping:
CozzyMart – Mellomart LLC
30 N Gould St Ste R,
Sheridan, WY 82801,
United States of America
Email: info@cozzymart.com